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  NATAL TOWING ASSOCIATION  

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NTA A Brief History Simply Click to Download NTA General Information Simply Click to Download Free Accident Guide Simply Click to Download  Simply Click to Visit Road Accident Fund Web Site

Some Basic Information About The Road Accident Fund

For More Detailed and Complete Information Please Visit The RAF Web Site
 Simply Click to Visit Road Accident Fund Web Site
By Simply Clicking The Image Above

Q : What Is the RAF and What Do They Do?
A : The RAF is responsible for providing? appropriate cover to all road users within the borders of South Africa; rehabilitating and compensating persons injured as a result of motor vehicles in a timely and caring manner; and actively promoting the safe use of all South African roads. Section 3 of the RAF Act stipulates that “the object of the Fund shall be the payment of compensation in accordance with this Act for loss or damage wrongfully caused by the driving of a motor vehicle”. The client base of the RAF, therefore, comprises not only the South African public, but all foreigners within the borders of the country. The RAF provides two types of cover, namely personal insurance cover to accident victims or their families, and indemnity cover to wrongdoers.

Q : WHAT IS THE CLAIMS PROCEDURE ?
A :  A claim is lodged on a prescribed statutory claim form which provides basic information on the claimant, the vehicles and parties involved in the collision, the date and place of accident and the amounts claimed. It also contains a medical report by the treating doctor. This claim form is accompanied by an affidavit setting out the following:

" Full particulars of the accident, " Statements of witnesses, " Police reports, " Hospital and medical records, " Vouchers and documents in support of amounts claimed.

The drivers of the vehicles involved in the collision must furnish details of the accident to the RAF on a statutory accident report form together with information of witnesses which the RAF may request.

Once a claim is submitted, the RAF registers it on its claim system and commences with its investigations. The RAF determines whether the claim is valid (i.e. was there a road accident, does it comply with statutory provisions, was it submitted in time, etc.) and what the merits of the case are (i.e. the degree of fault, blame or negligence to be ascribed to the drivers of the vehicles and the claimant respectively). The quantum is also determined (i.e. the amount of the damages or losses suffered).

If a claim is incomplete, the RAF calls for additional information and supporting documentation to enable it to better assess the matter. .


For More Detailed and Complete Information Please Visit The RAF Web Site
 Simply Click to Visit Road Accident Fund Web Site
By Simply Clicking The Image Above
Tow, Accident, Breakdown and Recovery
Full Detailed Information and RAF Claim Forms  Simply Click to Visit Road Accident Fund Web Site Download Page
Simply Click The Image Above

Q : What Is The Claim Form Procedure ?
A : COMPLETE AND SUBMIT CORRECTLY


DOWNLOAD THE REQUIRED CLAIM FORMS:
(a) Print the form
(b) Complete the form
(c) Sign the form
(d) Serve the form, together with relevant supporting documents, at your nearest RAF regional office, either by hand or registered post
Note that:
(a) The RAF requires the original form. If you fax the form, the original must also be sent to the RAF
(b) The form may not be submitted via e-mail
(c) It is your responsibility to ensure that the form reaches the RAF. The RAF can not be held responsible if forms sent by post or a third party do not reach the RAF
(d) Keep in mind that a claim must be lodged with the RAF within the stipulated time period
(e) See the sections "How is a claim made against the Fund?" and "What documents must be submitted with the Claim Form?" in the FAQ section, before submitting your claim
(f) You need to complete the applicable form for submission of your claim.
If your accident occurred prior to 1 August 2008 complete the forms in Section A.

If your accident occurred after the 31 July 2008 complete the forms in Section B.

Draft Letter to Claimant attaching Claim Form
Notification of Dispute


Full Detailed Information and RAF Claim Forms  Simply Click to Visit Road Accident Fund Web Site Download Page
Simply Click The Image Above


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